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Policies and Notices

Our Baking Process

Each order is conjured from scratch in small batches to ensure the highest quality. Please allow 3 business days for production before shipment.

Allergen Notice

Cookies are produced in a home kitchen that also processes wheat, eggs, milk, soy, peanuts, and tree nuts. While we take care to prevent cross-contact, we cannot guarantee allergen-free products. (We can customize this list per cookie line if you want.)

Nutritional Facts

Shipping Policy

Orders are carefully packaged for safe travel from our kitchen to your doorstep. Once your order ships, delivery time will vary based on carrier transit. You will
receive tracking details as soon as your package is on its way.

Storage Instructions

For best flavor and texture, store cookies in an airtight container at room temperature. For longer keeping, refrigerate or freeze and allow cookies to return to room temperature before enjoying.

Return / Replacement Policy

Because our treats are perishable, we do not accept returns. If your order arrives damaged or incorrect, please contact us within 24 hours of delivery so we can make it right.

Customer Care

Questions, special requests, or order concerns? Send us a message, and we’ll respond as soon as possible.